How to Use This FAQ Section
Every question here comes from real account queries — things like how to link your GoPay wallet, what happens when a deposit doesn't reflect, or how identity verification works before a withdrawal clears. We've grouped answers by topic so you can scan quickly. If your question isn't here, our support team is reachable directly through live chat or the contact form. For
deposit questions specifically, the answer will almost always involve confirming the transfer reference number from your DANA, OVO, or GoPay app — keep that handy. Players in Tangerang and across Indonesia access the same account system, so the steps described here apply across the board. Account availability depends on local law and eligible regions.
- DANA
- OVO
- GoPay